Privacy Policy

Last updated: April 29, 2026. This Privacy Policy explains how ServiceMiele.com collects, uses, and protects your information when you visit this site or request appliance repair service.

Information We Collect

When you submit a service request, we may collect your name, phone number, email address, ZIP code, city, appliance type, and details about the problem. We may also collect basic technical data such as browser type, device type, referring pages, and approximate location derived from IP address for analytics and fraud prevention.

How We Use Information

We use collected information to respond to requests, schedule and confirm appointments, provide service updates, send invoice or warranty information, and improve site performance. We may use phone, text, or email to communicate about active service requests and follow-up support.

Cookies and Analytics

We use cookies and similar technologies to remember session preferences, understand traffic patterns, and improve user experience. Analytics tools may process aggregated interaction data such as pages viewed, click paths, and session duration.

Information Sharing

We do not sell your personal information. We share information only when needed to deliver requested services, including with dispatch partners, technicians, customer support providers, payment processors, and website infrastructure vendors working under confidentiality obligations.

Retention

We retain personal data for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements. Data that is no longer required is deleted or anonymized where feasible.

Security Measures

We apply reasonable administrative, technical, and organizational safeguards designed to protect data against unauthorized access, disclosure, alteration, or destruction. No method of online transmission is fully secure, but we continuously review and improve protection controls.

Your Choices

You may request access, correction, or deletion of your personal information by contacting us. You may also opt out of non-essential communications at any time. Essential transactional communications regarding active appointments may still be sent.

Third-Party Links

This website may contain links to third-party sites. We are not responsible for privacy practices of external websites and encourage reviewing their policies independently.

Contact

Questions about this Privacy Policy can be sent to support@servicemiele.com or by phone at 844-542-9609.