Terms and Conditions

Last updated: April 29, 2026. By using this website or requesting service through ServiceMiele.com, you agree to these Terms and Conditions.

Independent Service Provider

ServiceMiele.com is an independent appliance repair company. We are not affiliated with, endorsed by, or sponsored by Miele. Brand names are used strictly to describe the appliances serviced.

Service Requests and Scheduling

Submitting a form or calling does not guarantee same-day service. Appointment dates and time windows depend on technician availability, location, parts requirements, weather, and access conditions.

Access and Site Conditions

Customers are responsible for providing safe and reasonable access to the appliance and work area. If access limitations, unsafe conditions, or denied entry prevent service, a trip or diagnostic fee may apply where permitted.

Diagnostics, Estimates, and Approval

Technicians perform initial diagnostics before repair. Final pricing may vary based on confirmed failure points, parts availability, and labor complexity. Repair work begins only after customer approval of the quoted scope.

Payments

Payment is due upon completion of approved services unless otherwise agreed in writing. Accepted payment methods may vary by location and technician dispatch partner.

Parts and Lead Times

Some repairs require special-order parts. Delivery timelines are estimates and may change based on supplier inventory, shipping carrier delays, or model compatibility updates.

Warranty

Warranty coverage applies according to the terms listed on the service invoice. Warranty may be limited to specific parts and labor and may be void if equipment is modified, misused, or repaired by third parties after completion.

Limitation of Liability

To the maximum extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages arising from use of this website or services, including loss of use, spoilage, delay, or business interruption.

Website Use

You agree not to submit false information, attempt unauthorized access, interfere with site functionality, or use automated scraping tools that disrupt operations.

Updates to Terms

We may update these Terms from time to time. Revised versions become effective when posted on this page with an updated effective date.

Contact

For terms questions, contact support@servicemiele.com or call 844-542-9609.